Business Information
Tell HiveDesk about your business so AI responses match your brand and context.
What kind of business do you run?
This helps the AI write personalized, accurate responses on your behalf.
So AI responses can reference your availability.
Optional but helpful. Include anything that comes up frequently in customer emails.
AI Behavior
Control how HiveDesk's AI handles your emails.
How should AI-drafted responses sound?
Auto-Draft Responses
Automatically generate AI draft responses for new incoming emails (excluding spam).